eBay’s Flat Rate International Shipping Broken for Me, How about You?
by Cliff Aliperti
Note: I originally posted this very early Saturday morning on my own The Collectors Site blog—it’s now 36 hours later and I’m still having this problem with items I’ve relisted today.
Mine is, is yours? No? Better check then because I’d be shocked if it’s just me.
I started noticing this in the past 4-5 days when international buyers would buy and then request the shipping amount–I include international shipping on all of my listings so this seemed strange. At first I thought the problem was being caused by my listing tool (Inkfrog), but tonight I can confirm that it’s not–it’s all eBay.
When a buyer would request the shipping amount I’d go in afterwards and do a bulk edit on eBay to correct all similar items that I’d listed at the same time, assuming that I was adding the proper international shipping amounts back in through eBay’s bulk edit, but now I’m not too sure if I was actually doing anything.
That doubt arose tonight when a batch of Wizard of Oz movie cards ended after their 30 days listed and I relisted them–I noticed that there was no International Shipping quoted. More of the same I thought until I realized that the Wizard of Oz cards were one of the batches I had already corrected earlier this week.
Here’s the kicker, when I went in to bulk edit these Wizard of Oz cards tonight, to add the International Shipping fees to them through eBay’s own bulk lister, I found it wasn’t possible to do so. Here’s what happened all four times I tried:
The bulk edit screen on eBay’s back end–I’m choosing to edit just the Flat Rate International Shipping:
Here you can see I’ve input all of my International Shipping rates for both Store Items and Fixed Price:
Every time I did this just ONE of the 29 selected items showed the proper edits on the verification page–the other 28 look like this, the shipping edits aren’t even shown on this page despite being selected on the previous page:
The eBay Confirmation Page claims all edits have been done, but–
–but as you can see here on the edited item page the ONLY shipping option showing up is for the United States:
So the only option I see right now is to edit the items one by one–not bad for these 29 items, but what about my other 4,000?
Much to my surprise international sales have been pretty good this week, but still, this can’t be good, right? Again, for me, this has only hit the International Rates on Fixed Price items.
How ’bout you, seeing anything strange on your end?
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