The Smythe Files: Randy from Buy.com Drops In For eCommerce Talk
Who’s that guy with the reflective shades? Is he a cop? Nope, but he will give you a ticket if you move too slow with your delivery times, LOL. This guy is Randy Smythe and I need to introduce him to some in our audience and reacquaint him to others.
Since I got started in eCommerce I had always wondered who the big kahuna was behind some of the big sellers on eBay. Randy was one of those big name. Back in 2005 I bought this book by Scot Wingo called eBay Strategies. I was enamored with what Randy was doing with his business of Glacier Bay Video. Boy that was ages ago. But it was not until I began blogging and hosting my Podcast that I was fortunate enough to score an interview with him. Since then I have watch Randy go from eBay biz owner to Buy.com 3rd Party Marketplace Big Wig!
It is an amazing transition and what he now knows and has experienced is a complete transformation of greater experience and insight for eCommerce. Randy is mad cool and he "plays well with others" LMAO. But in all seriousness, you would be hard pressed to find another person in corporate ecommerce that has the experience, knowledge and understand as Randy does. For years now he has been keeping in tune with the pulse of the landscape and I am now fortunate enough to have his number in the rolodex … well my cell phone 
Here is a FANTASTIC interview he did for our listeners. Also you should go back and listen to some of Randy’s other interviews you will learn much as I always do.
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Great Discussion, Gentlemen. Also good points about the shipping times and changes to customer expectations.