eBay CEO John Donahoe Gives Interview to UK Publication
Just in time for the love fest of Valentines day John Donahoe, chief executive of eBay has a new interview with the UK publication Times Online. This is a very candid look at the 49 year old Donahoe not seen before in print. Some notable quotes from the piece…
But numbers count, and after a slump in performance, eBay is moving forward again. The business’s fourth-quarter results, announced last month, were better than expected and at last eBay has extracted itself from Whitman’s controversial purchase of Skype, the internet phone firm.
And best of all, Paypal, its web-based payment service, is growing so fast it could soon overhaul everything else at the group. Suddenly, Donahoe’s revamp has gained real momentum.
Revenues at Paypal, which enable account holders to pay for goods without divulging their credit card details, are expected to outstrip the rest of eBay after 2012, as the business broadens its capabilities.
So is eBay now leaving the small seller behind? “Not at all,” he smiles. Small sellers can still use the auction format, or they can list on Gumtree (a UK based community classified site from eBay), the free-to-use classified site eBay bought in 2005. But times have changed. Buyers want goods shipped next day, packaged professionally and with the ability to return them. Donahoe’s priority now is the buyer experience.
The changes appear to be paying off. The company’s fourth-quarter revenues last year climbed 16% to $2.4 billion, with net income up fourfold on the previous Christmas at $1.4 billion. Full-year revenues hit $8.7 billion, up from $8.5 billion in 2008, despite the downturn.
There is SO much more to this entire interview please take some time and read it in its entirety and let me know what you think about it? I found it fascinating. Check it out HERE

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